Last updated October 30, 2026

Privacy Policy

How Garage Door Engineers collects, uses and protects the information you share when you call, text, chat or request a quote.

Privacy at a glance

The short version. The full policy is below.

  1. We never sell your information

    We do not sell, trade or rent your personal information to anyone.

  2. Used only to serve you

    Your details help us answer you, schedule visits, send quotes and invoices, and do the work.

  3. You stay in control

    Ask us to see, correct or delete your information, or stop marketing messages, at any time.

  4. Questions? Just ask

    Call (813) 900-4564 or email support@garagedoorengineers.com about anything in this policy.

Who we are

Garage Door Engineers ("we," "our," or "us") repairs and installs garage doors in Wesley Chapel and across the Tampa Bay area of Florida. This Privacy Policy explains what information we collect when you visit garagedoorengineers.com or use our services, how we use it, and the choices you have. By using our website or services, you agree to this policy.

Information we collect

Information you give us

You may share information with us when you:

  • Request a quote or service through a form on our website
  • Call or text us, including for emergency service
  • Chat with the assistant on our website
  • Schedule an appointment

This can include your name, phone number, email address, city or ZIP code, the address where you want the work done, details about your garage door and the service you need, your preferred appointment time, your service history with us, and payment information.

Information collected automatically

When you visit our website, we and our service providers automatically collect some information about your device and your visit, such as your IP address and approximate location, your browser and operating system, the pages you view and how long you stay, and the website that sent you to us.

How we use your information

  • Answer your questions and give you quotes
  • Schedule, perform and follow up on service visits, including emergency service
  • Send quotes, invoices and appointment updates
  • Keep you safe and secure during emergency service
  • Improve our website and services
  • Send marketing messages, only with your consent
  • Comply with the law

Text messages

If you agree to receive text messages, for example by checking the box on our quote form, we use your mobile number to send appointment updates and messages about your service. Message and data rates may apply. You can opt out at any time by replying STOP or by contacting us. We do not share your mobile number or your text-message consent with third parties for their marketing.

Website chat

The chat on our website is an automated assistant. What you type is used to answer you and may be saved so we can follow up on your request. Your messages are processed by our website and AI service providers to create the replies. Please do not share payment card numbers or other sensitive information in the chat.

Cookies, analytics and advertising

Our website uses cookies and similar technologies to keep the site working, to understand how visitors use it, and to measure our advertising. We use Google services, including Google Analytics, Google Tag Manager and Google Ads, which may set cookies and collect information about your visit. Where the law requires it, we ask for your consent first. You can block or delete cookies in your browser settings, and you can learn how Google uses this information at policies.google.com/technologies/partner-sites. Turning cookies off may affect how parts of the site work.

How we share information

We do not sell, trade or rent your personal information. We share it only:

  • With service providers who help us run our business, such as our website and booking platform, payment processing, scheduling, customer support and website analytics. They may use it only to provide their services to us.
  • When the law requires it, for example in response to a court order, legal process or a government request.
  • To protect our rights, our customers and the public, including to prevent fraud or security threats.

How we protect your information

We use reasonable security measures to protect your information against unauthorized access or disclosure, alteration or destruction, and loss or theft. No way of sending or storing information over the internet is 100% secure, so we cannot guarantee absolute security.

How long we keep it

We keep your personal information only as long as we need it for the purposes in this policy, unless the law requires us to keep it longer.

Your rights and choices

  • Access: ask for a copy of the personal information we hold about you
  • Correct: ask us to update or fix information that is wrong
  • Delete: ask us to delete your personal information
  • Opt out: stop marketing emails or texts at any time
  • Ask or complain: contact us with any privacy concern

To use any of these rights, contact us using the details at the end of this policy.

Children's privacy

Our services are not meant for children under 13, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child has given us personal information, please contact us right away and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the "Last updated" date, and we will email you about significant changes. Please check this page from time to time.

Contact us

Questions or requests about your privacy? Call us at (813) 900-4564 or email support@garagedoorengineers.com.

Questions about your privacy?

Call or email us and we will be glad to help with any question or request about your information.

Garage Door Engineers

24/7 emergency service available.

How this website counts visits

This website counts visits with a visit counter from AI Centery, the platform it is built on. The counter uses no cookies and saves nothing on your device. To tell visits apart, it makes a random code from your internet connection and your browser. The code changes every day, so the counter cannot follow you from one day to the next, and new visit records keep no IP address (older records keep a shortened one until they are deleted after 13 months). For each page you view, it saves the page, the page title, the campaign tags in the link (such as utm_source), the name of the website that sent you, your type of browser and device, your approximate country, region and city, the time, and how long the page was on screen. It also notes when you tap a phone number or open the chat. If you send a request through a form or the chat on this website, the request keeps details of the visit it came from: how you found this website (for example a search engine or an ad), the first page you saw, your approximate country, region and city, your type of device, browser and operating system, the page you sent the request from, and when the visit started. This happens only when you are counted. If you are in the European Economic Area, the UK or Switzerland, you are counted only after you choose "Accept all". Elsewhere, you are counted unless you choose "Necessary only". If your browser sends a "Do Not Track" or "Global Privacy Control" signal, you are never counted. Visit records are deleted after 13 months.