Last updated: September 17, 2025

These Terms of Service ("Terms") govern your use of the services provided by Garage Door Engineers ("we," "our," or "us"). By using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services.

Services Description

Garage Door Engineers provides the following services:

Garage door installation and replacement
Garage door repair and maintenance
Spring replacement and repair
Opener installation and repair
Emergency garage door services
Commercial garage door solutions
Preventive maintenance programs

All services are provided by licensed and insured technicians in accordance with local building codes and safety standards.

Appointments and Scheduling

Scheduling

Appointments can be scheduled:

Online through our website
By phone at (555) 123-4567
Through our mobile app (if available)

Cancellation Policy

We require 24-hour notice for appointment cancellations. Late cancellations or no-shows may result in a cancellation fee.

Emergency Services

Emergency services are available 24/7. Emergency service calls may incur additional fees based on time of day and urgency.

Pricing and Payment

Quotes and Estimates

We provide free estimates for most services. Quotes are valid for 30 days from the date of issue.

Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing. We accept:

Cash
Credit cards (Visa, MasterCard, American Express)
Debit cards
Checks (with valid ID)
Financing options (where available)

Additional Charges

Additional charges may apply for emergency services, after-hours appointments, or special equipment requirements. These charges will be clearly communicated before work begins.

Warranty and Guarantees

Workmanship Warranty

We provide a 90-day warranty on all repair work and a 1-year warranty on new installations. This warranty covers defects in workmanship and materials.

Manufacturer Warranties

New products come with manufacturer warranties that vary by product. We will provide warranty information for all new products installed.

Warranty Limitations

Warranties do not cover:

Damage caused by misuse or neglect
Normal wear and tear
Damage from accidents or natural disasters
Unauthorized modifications

Liability and Insurance

Our Liability

Our liability is limited to the amount paid for the specific service. We are not liable for indirect, incidental, or consequential damages.

Insurance

We maintain comprehensive liability insurance and workers' compensation coverage. Certificate of insurance available upon request.

Customer Responsibilities

Customers are responsible for:

Providing safe access to work areas
Securing pets during service visits
Removing vehicles from garage when requested
Providing accurate information about service needs

Safety and Compliance

Safety Standards

All work is performed in accordance with industry safety standards and local building codes. Our technicians are trained in safety protocols and use appropriate safety equipment.

Licensing and Certification

We maintain all required licenses and certifications for garage door services in Florida. License numbers available upon request.

Code Compliance

All installations comply with local building codes and manufacturer specifications. We obtain necessary permits when required.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Termination

We reserve the right to terminate or refuse service to any customer for any reason, including but not limited to:

Non-payment of services
Violation of these Terms
Safety concerns
Abusive or threatening behavior

You may terminate our services at any time by providing written notice.

Dispute Resolution

We strive to resolve all disputes amicably. If you have a concern about our services:

Contact us directly to discuss the issue
We will investigate and respond within 5 business days
If unresolved, we may offer mediation or arbitration

These Terms are governed by the laws of Florida. Any disputes will be resolved in the courts of Florida.

Changes to Terms

We may update these Terms from time to time. Changes will be effective immediately upon posting on our website.

Your continued use of our services after changes constitutes acceptance of the new Terms.